Great broker would use again - Moshe Rozsansky August 2016
Patty was great! We found her by accident at an open house and she was easy to work with, not pushy at all and we would definitely recommend her!! - Gina Rozhitsky Morganvil August 2016
We all know that a manager can instruct a subordinate to execute specific actions to help ensure the customer's satisfaction. But how many establishments have people that "want" to do the right thing. Having an individual like Alan working "for" the customer is a rarity.
Alan possesses a high level of the tangible characteristics called K.A.S.H.
K = Knowledge - Alan knows how to execute his job and procedures well.
A = Attitude - Alan is an individual that "wants" to perform his job and procedures well.
S = Skills - Alan "always" seems to know when to apply his knowledge.
H = Habits - Alan performs his job well, because he is practiced.
He is what I refer to as unconsciously competent.
Alan was very patient and understanding throughout this stressful time with my family. Alan's level of individualized customer service is the signature of a service professional that makes the time to care. It also speaks about the quality of the organization Alan works for.
Let me be blunt... Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives.
Iris, the broker, is excellent. Like Alan, she is caring, professional, knowledgeable, and often missing from business these days, kind.
However, during the time my home was on the market, I did have agents visit my residence that were less than professional.
I will not state the names of these individuals because Alan and Iris were the dominant players participating in the selling of my home.
In closing I just want to tell you and your organization that my family will always appreciate the work and professional understanding delivered by Iris and especially Alan Lurie.
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During the time my home was on the market, my family had the displeasure of experiencing the lack of professionalism from agents of many firms other than Century 21.
How would you like to return home to find your front door unlocked, window shades jumbled and bent, lights left on, bathroom return vent running, etc.?
I spoke to one of those agents that left my front door unlocked. Her comment... "What are you worried about, you live in a good neighborhood". I just looked at my wife in disbelief. If she said that she was sorry, I made a mistake, I would have understood. (Amateurish, Inept and Unprofessional)
Some agents would allow the visiting family view the lower level of the house while the families children were on the upper level. It was amazing to see the disregard of professional protocol executed by a few untrained, disrespectful realtors. - Nicholas & Susan Grippi August 2016
We have had an absolute pleasure working with Iana while purchasing our home! Iana is extremely professional, responsive and dedicated real estate agent with a wealth of knowledge, patience, and incredible customer service. We truly felt like Iana was available 24/7 for any questions big or small and walked us through every step of the process. We are not from the area and needed recommendations on an attorney, lender etc and everyone who was recommended to us by Iana was extremely professional and fantastic to work with. We would highly recommend Iana to anyone looking to buy or sell their home! - Alex And Marianna , Mana August 2016
Carrie Moyer has been very helpful and responsive to our needs and requests. She mitigated the stress out of the sale (and closure) of our Woodcliff property. She was attentive and took good care of the property while we were away from New Jersey. We highly recommend Carrie Moyer to other individual sellers and/or buyers. - Stanley And Ho-mei Yeh August 2016
Stacy was always available anytime I had a question or needed her help. She guided us through a very stressful situation and really cared about us throughout this process. She always had our best interest at hand and was always available to answer any questions. - Lauren And Leon Langford August 2016
Micheal was on top of it, patient and of great assistance throughout the whole process.
Michael was proactive, intiated communication, offered advice and made us feel well taken care of from the first day we met him and looked at the house that we ended up buying all the way through the closing. - Samir & Margaret Vural August 2016
We met Adam Russ at an open house a number of years ago. From the moment we met Adam we knew he was the right agent for us. He was easy going, listen to our needs and wants, and was very patient with us. Adam was instrumental in helping us find our dream home. He work day and night, even on a foreign vacation, to answer our questions and help us secure the deal on our terms. He was an absolute pleasure to work with and would highly recommend him to someone looking to buy or sell a home. - Stacey R., Manalapan August 2016
Alan is a outstanding professional sale manager.
We will work with him again in the future. - Tony Wong August 2016
Brian was very professional and went beyond our expectations. This is the second time our family has used Brian. Responds quickly to any questions and keeps you in the loop. We would highly recommend using Brian! - Mr And Mrs Persico August 2016
Marcia went above and beyond to move the sale of our home along quickly. She is very knowledgeable and takes her job very seriously. It was a pleasure to work with Marcia she got the job done helped us in so many ways. Thank you Marcia - Lisa Lucas July 2016
Daryl expertly navigated us through a very difficult sale as the buyer had several problems with getting a mortgage commitment and the process took over 4 months. She kept us calm , had answers for any questions we had, was in front of any issues that arrised actually was a resource to the other relator on more than one occasion. Great job - Chuck I , Eatontown Nj July 2016
She is truly amazing!!!! - Grim Koleci, Howell Nj July 2016
Brenda is very knowledgeable about our needs and the area we desired to live. She went above and beyond to make the process of purchasing a home an excellent experience. She offered numerous suggestions and gave helpful tips which aided in narrowing down choices and going through all the steps involved in purchasing a home-from A-Z! We thank her for her excellent service and we highly recommend Brenda Klauber as a broker and guide for all aspects of the home buying journey. - S. Faiman, Englishtown, July 2016
Harry and Andrea Mesh
They Were Very Easy to Work With and Very Professional and extremely helpful Harry and Andrea has been very engaged and professional, I would highly recommend them to anyone who is looking to sell or buy home. - Jamal Allam Freehold Nj July 2016
Sheryl Kerner was very thorough and extremely observant. Always prompt and courteous to both buyer and seller. Worked real hard on finding out what we wanted and what our needs were. Present from start to finish and then some. A real professional broker that we now consider a friend. - Rose Marie Diagostino July 2016
An amazing listener, makes your needs priority. Very informative. Extremely personably. Lucky to have found him
Angel made everything extremely easy as possible. Less stressful. Very reliable
Super friendly. Excellent vibes!! - Gina Guadagnino July 2016
She was exceptional all around. Will work with her on future transactions without question. - Jonathon Lotano, Brick, July 2016
Joyce was the best broker we have had! She was Not only professional but very caring,she listens to all your concerns when buying a home, gets the home that you would like, based on your finances, she follows up with all the steps of buying a home, making things run a lot smoother in the long process of all the paper work! And she does it all with a smile! - Lois & Pete From Freehol June 2016
Very dedicated agent. It was a smooth process. Frank & his team went above and beyond our expectations. We highly recommend him and truly appreciate all his hard work in helping us find our perfect home. No matter what time we called him, he always made time for us. - Wael, Howell April 2016